Returns, Refunds and Cancellation

Cancellation and Return Policy

Once your order is delivered to you and you accept it as accurate as per your order, there is no exchange or refund possible. If you want to return any product(s) that is damaged or not according to your placed order, then please return that product(s) in its original packaging along with a remark, within three days of delivery. In case reverse shipment can’t be arranged by us due to unavailability of our logistics partners, then you may be requested to send such product(s) through available courier services.

All the product(s) to be returned, must be accompanied with a copy of original invoice/receipt, a return/exchange authorization number and in unused condition; otherwise the same will not be received back. Please note that we can’t offer exchanges or refunds on any used products. To process your return, may take up to three weeks. Once your return request is processed, you will be notified by phone or email. Refunds will be initiated to the same mode of payment in case of any refunds.

Replacement

In case we have delivered you the wrong product(s), then it shall be your responsibility to inform us within 3 business days through an e-mail or call. Make sure that you return the product(s) in its original packaging along with a remark, within 7 days of delivery. Kindly note that the courier expenses shall be borne by us and the replaced product(s) shall be dispatched within 7 business days.

Order cancellation

We hold the right to cancel or refuse any your order(s) placed for a product(s) that is listed with an incorrect price or any unavoidable circumstances. This shall be regardless of whether the order has been confirmed and/or the payment is made. Don’t worry, the entire paid amount shall be refunded and you shall be informed of the same.